For over 30 years, Evergreen Fields has been a trusted name in wastewater management across Ireland. With 16 staff, plus a fleet of eight tractor units and 40 tipper trailers, the company collects, stores, and redistributes treated sewage waste as organic fertiliser for farmers, acting as a circular economy. It is a full-service operation, handling everything from logistics to compliance in-house.
However, with increased demands from a growing customer base, leading to higher volumes of paperwork, Evergreen Fields needed a more efficient and effective way to manage its operations. That’s when, three years ago, they turned to the Eureka Transport Management Software (TMS).
”We were probably two years talking about moving from paper to a system,” says Stephen Smyth, Managing Director at Evergreen Fields. “It’s a bit scary moving everything online, but after two years with Eureka, it’s been a game changer.”
The team previously relied heavily on paperwork and spreadsheets. Although these kept things somewhat organised, they lacked real-time visibility and created duplication of work. The need for a modern, cloud-based system was clear.
With Eureka’s suite of tools—including the MoveIT TMS, the Driver Portal, TotalCheck for daily walkaround checks, and the automated emailing of signed dockets after collections—Evergreen Fields streamlined its transport management overnight.
Transforming the Day-to-Day
Transport Manager, Joey, now uploads jobs directly into the system. Drivers instantly receive job details via the Driver Portal and can update their progress, upload photos, and capture e-signatures on site.
“You’re not chasing drivers for dockets anymore,” Stephen explains. “Everything’s live. You know where the driver is, what’s done, what isn’t—it’s all there, in real time.”
“What’s great for us, too, is the fact that all your work is brought together in one place. You can have your jobs open on one screen, your map on another, and it makes everything just so much easier to see and keep track of.”
One standout feature has been the automatic generation of collection dockets (Email eCollection) and the event-triggered emails that go directly to customers.
“It does a lot of the heavy lifting for you,” Stephen adds. “Customers get their dockets straight to their inbox as soon as the job’s done—no chasing, no delays.”
The automatic reporting features within Eureka also give Stephen and the team greater visibility than ever before. Reports that once took hours to compile can now be generated instantly, with job information that is accurate, consistent, and always up to date.
“It’s given me more confidence in my knowledge of what’s going on in the transport side of the business,” explains Stephen. “All the work we do, MoveIT creates reports for us. It’s saving me time from getting this information myself. It just ticks all the boxes for us.”
Serious Time Saved, Serious Value Gained
Eureka’s biggest impact? Time—and lots of it. Stephen estimates they’ve seen a 25% increase in operational efficiency, especially when it comes to admin and reporting.
Stephen also adds that the business is saving around two days’ worth of admin work every week, thanks to the features provided within the Eureka TMS software.
Because job creation doubles as invoice creation, the accounts team isn’t duplicating tasks. Reports are generated in seconds, filtered by customer, by county, by date, with all the data already populated accurately by the system.
“If you asked me the best thing about Eureka, it’s the time saving. No doubt.”
Improved Customer Experience
With instant access to documentation and fewer delays, Evergreen Fields’ customer service has also improved.
“It definitely helps us respond to our customers more quickly. They are no longer waiting around for paperwork, as everything is done in real time – there’s no delay and far fewer calls back and forth. Our customers have everything they need straight away.”
Looking Ahead
Over the past three years, Eureka has become an integral part of their operations and will continue as a dedicated partner, supporting their growth into the future.
“It’s the complete package,” he says. “We’ve saved time, which means we’ve saved money, and we’ve taken the stress out of the job.”
If you are looking to reduce admin, increase efficiency, and provide better service to your customers, get in touch with us to see how Eureka TMS could work for your business.
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More about Evergreen Fields here: |
| https://www.evergreenfields.ie/ | |
| More about Eureka here: | |
| https://www.eureka.ie/ |
Eureka Contact:
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🗣️ Phil Newton |
| 🏢 Head of Sales & CSM (Eureka) | |
| 📞 M: +44 (0) 7791 074 636 | |
| ✉️ pnewton@eureka.ie |
Marketing Contact:
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🗣️ Jack Hall |
| 🏢 Marketing (Mandata & Eureka) | |
| 📞 P: 0191 250 2220 | |
| ✉️ marketing@eureka.ie |
Eureka is Ireland’s leading provider of transport management systems, with over 4,000 daily users of its software. The Co. Wexford-based company has been successfully developing TMS solutions for the transport and logistics industry for over 25 years.
For further details, and to see the Eureka software solutions live, click here to request your free demo.