Eureka TMS FAQs

A Transport Management System (TMS) is software designed to help transport and logistics companies plan, manage, and optimise the movement of goods. It improves efficiency, reduces costs, and provides real-time visibility across operations.

Transport management software helps operators improve planning efficiency, reduce administrative work, increase fleet utilisation, automate invoicing, gain greater visibility of transport operations and improve customer service. By bringing operational data into one system, businesses can make faster and more informed decisions.

A TMS helps reduce costs by improving route planning, reducing empty running, increasing vehicle utilisation, automating manual processes and minimising duplicate data entry. Better planning and operational visibility can also help lower fuel costs and improve resource allocation.

Yes. MoveIT has been developed alongside road haulage operators and is designed to support the day-to-day requirements of managing transport operations, fleets, drivers, customers, deliveries and invoicing within a single system.

Transport management software gives planners access to vehicle availability, capacity and job information in real time. This helps businesses maximise vehicle usage, build more efficient loads and reduce unnecessary empty miles.

Yes. MoveIT can automate job creation through multiple channels including customer portals, driver portals, EDI connections, APIs and file imports. This reduces manual administration and helps reduce errors associated with manual data entry.

Route optimisation tools help planners organise journeys more efficiently by considering factors such as vehicle capacity, locations, delivery requirements and operational constraints. This can help reduce travel time, fuel consumption and unnecessary mileage.

Yes. MoveIT provides real-time visibility through driver updates, telematics integrations, live job statuses and operational dashboards. This enables planners, transport managers and customer service teams to monitor progress and respond quickly to changing circumstances.

Yes. MoveIT integrates with Eureka’s driver communication tools, allowing jobs, status updates, proof of delivery information and operational messages to be exchanged between drivers and the transport office in real time.

Electronic Proof of Delivery (ePOD) allows drivers to capture delivery confirmations digitally using mobile devices. Information such as signatures, photographs and delivery documents can be linked directly to transport jobs, providing a faster and more accurate alternative to paper-based processes.

Yes. MoveIT integrates with accounting platforms including Sage, Xero and QuickBooks, helping reduce manual processing and improving the flow of information between operational and financial systems.

Transport management software can generate operational, financial and performance reports covering areas such as fleet utilisation, job profitability, service levels, costs, revenue and key transport KPIs. MoveIT also provides dashboards and automated reporting capabilities.

A driver communication app is a mobile application that connects drivers directly with the transport office, allowing jobs, updates, messages, delivery information, and proof of delivery documents to be shared instantly. The Eureka Driver Apps integrate with the MoveIT Transport Management System to provide real-time communication between drivers and transport planners.

The Eureka DispatchIT Driver App sends transport jobs directly from MoveIT TMS to a driver’s smartphone. Drivers can view job details, receive notifications, update job statuses, record delivery issues, capture proof of delivery, and send information back to the office in real time.

Yes. Jobs can be automatically or manually dispatched from MoveIT TMS directly to a driver’s smartphone. Drivers receive all relevant collection, delivery, and load information, helping to reduce phone calls and manual communication.

Electronic Proof of Delivery (ePOD) replaces paper delivery documents with digital records. Drivers can capture signatures, photographs, dates, times, and delivery information through the app, with all records automatically stored against the transport job in MoveIT TMS. This improves efficiency, reduces paperwork, and provides faster access to delivery evidence.

Yes. The app allows drivers to collect electronic signatures at delivery, which are immediately linked to the relevant job record in the transport management system. This helps create a complete digital audit trail for every delivery.

Yes. Drivers can take photographs through the app and instantly send them back to the transport office. These images can be stored alongside the job, providing additional proof of delivery and supporting evidence for damaged goods, refused deliveries, or delivery disputes.

Real-time status updates give planners and customer service teams instant visibility of delivery progress. As drivers update jobs throughout the day, the office can track collections, deliveries, delays, and completed work without needing to contact drivers directly.

Yes. By digitising proof of delivery, signatures, photos, job updates, and communications, many manual and paper-based processes can be eliminated. This helps reduce administrative work for both drivers and office staff.

Yes. MoveIT TMS receives live information from connected driver apps, allowing planners to monitor jobs from dispatch through to completion. Colour-coded job statuses provide quick visibility of transport activity across the fleet.

Yes. Eureka integrates with Telegram Messenger, allowing transport companies to communicate with drivers using a familiar messaging platform while connecting operational information back into MoveIT TMS. Proof of delivery information can also be captured and shared through Telegram integration.

Yes. The DispatchIT Driver App includes Google Translate functionality to help bridge language barriers, making it easier for transport operators to communicate job information accurately with drivers who speak different languages.

By providing real-time delivery information, faster proof of delivery retrieval, quicker issue reporting, and improved communication between transport staff and drivers, in-cab communication software helps transport operators respond to customer enquiries more efficiently and accurately.

Fleet maintenance software helps transport operators manage vehicle servicing, inspections, repairs, defects, maintenance schedules and compliance records from a central system. It provides visibility of fleet condition while helping ensure vehicles remain roadworthy and operational.

By scheduling preventative maintenance, monitoring service intervals and identifying defects early, fleet maintenance software helps operators resolve issues before they result in breakdowns or unplanned vehicle downtime.

Transport operators typically use maintenance schedules, safety inspections, defect reporting processes and detailed service records to demonstrate compliance. Fleet maintenance software can centralise these records and make them accessible when required.

Digital walkaround checks allow drivers to complete daily vehicle inspections using a mobile device instead of paper forms. Defects, photographs, signatures and vehicle information can be recorded electronically and shared instantly with the transport office.

Yes. Drivers can submit defect reports directly through a digital vehicle check app, including photographs, notes and other supporting information. This enables office and workshop staff to review, monitor and act on issues more quickly.

Effective defect tracking helps businesses identify recurring maintenance issues, improve vehicle safety, reduce compliance risks and ensure repairs are completed promptly. It also creates a clear audit trail of reported and resolved defects.

Maintenance schedules can be created based on dates, mileage, operating hours or customised criteria. Automated alerts help ensure servicing requirements are not missed, helping keep vehicles safe, compliant and available for work.

Yes. Eureka’s MaintainIT software integrates with MoveIT TMS, allowing planners to see maintenance issues and outstanding defects before vehicles are allocated to transport jobs. This helps prevent non-compliant or unavailable vehicles from being scheduled.

Fleet maintenance software helps workshops manage job cards, inspections, repairs, maintenance tasks and parts usage. This gives workshop managers greater control over workloads, repair histories and vehicle maintenance activity.

Yes. Maintenance software can help businesses track stock levels, manage parts purchases, monitor usage, set re-order alerts and maintain accurate inventory records to support workshop operations.

Fleet managers often track maintenance costs, service histories, defects, vehicle downtime, inspection results, workshop productivity and repair trends. Reporting tools help identify opportunities to improve fleet performance and control costs.

Transport operators should look for maintenance scheduling, defect management, digital vehicle inspections, workshop management, reporting tools, stock control functionality, TMS integration and compliance support. These features help improve vehicle reliability, safety and operational efficiency.

Ferry management software helps transport operators book, manage, amend and monitor ferry crossings directly from their transport management system. It provides greater visibility of ferry movements while reducing the need for manual bookings and separate processes.

By integrating ferry bookings into transport planning workflows, operators can manage sailings more efficiently, reduce administration, minimise booking errors and respond more quickly to operational changes.

Yes. The Eureka Ferry & Shipping Module integrates with major ferry operators, enabling booking management and real-time communication between ferry providers and transport operators from within MoveIT TMS.

MoveIT TMS integrates with major ferry operators serving Ireland and the UK, including Irish Ferries, Stena, P&O, Seatruck, Eurotunnel, CLDN and DFDS. This enables transport operators to manage ferry activities from a single platform.

Yes. Users can amend or cancel ferry bookings directly within MoveIT TMS and receive confirmation updates from ferry providers, helping planners react quickly to operational changes.

Real-time ferry status updates provide visibility of key events such as check-in, customs clearance, departures, arrivals and missed sailings. This helps transport teams make better decisions, manage delays and keep customers informed throughout the journey.

Transport software can centralise customs-related information, manage customs workflows, generate required documentation and share customs references with drivers and customs partners, helping streamline cross-border movements.

Yes. Customs information can be exchanged electronically through connected systems, helping reduce manual administration and supporting faster customs processing for goods moving between Ireland, the UK and Europe.

Customs management software helps operators organise customs information, communicate customs references, generate pre-boarding notifications and manage customs workflows more efficiently, helping reduce disruption to cross-border transport movements.

Yes. Better visibility of sailings, customs status and transport progress allows operators to provide more accurate updates to customers, helping improve communication and service levels.

By bringing ferry bookings, status updates, customs information and transport operations into a single system, operators can reduce manual data entry, avoid duplicate processes and improve operational efficiency.

Transport operators should look for direct ferry integrations, real-time status updates, customs workflow management, automated notifications, invoice reconciliation, customs communication tools and integration with their transport management system. These capabilities can help improve visibility, compliance and operational control across international movements.