Eureka Web Portals

Portals designed to support everyone affiliated with your operations. Office staff, drivers, customers and partners, can all be provided 24/7 access to essential information, through the Eureka web portals.

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Key Benefits:

  • Gain essential insights quickly and easily
  • Simple access on any browser-supporting device
  • Make quick amends to live jobs
  • Obtain essential job documentation in a few clicks
  • Provide customers with more autonomy to book, monitor and report on jobs

Live Portals Into Your Business

Unlimited access to add, amend, update, and obtain key business information.

Provide staff, drivers, partners and customers with an online portal, allowing them to upload, amend and review key information relating to jobs and their business.

Eureka Portals

For Customers

Customer Portal

Deliver exceptional customer service with instant access to key job information through a secure, easy-to-use online portal. Your customers can monitor, create, and manage their own jobs at any time, giving them greater transparency and control while reducing admin for your team.

View Jobs - Customers can quickly check the status and progress of their deliveries
Run Reports - Generate performance and job reports in moments
Book Jobs - Create and submit new jobs instantly
Print Labels - Access printable consignment labels on demand
Download PODs - Retrieve Proof of Delivery documents as soon as they’re available
For Drivers

Driver Portal

Simplify communication and improve job accuracy by giving drivers the ability to view, record, and update job details directly from their mobile devices. The Driver Portal keeps drivers connected throughout the day, even while on the road.

Book Jobs - Drivers can accept or allocate new jobs on the move
Custom Workflows - Tailor job processes to your operation’s specific needs
POD Capture - Instantly upload proof of delivery documentation
Signature Capture - Obtain and store digital signatures for every job
Online Forms - Complete vehicle checks or job-specific forms electronically
Timesheets - Submit daily or weekly timesheets with ease
Book Holidays - Allow drivers to manage time-off requests directly within the portal
For Office Staff

Admin Portal

The Admin Portal acts as the central hub for your operational team, providing complete visibility across all live and historical jobs. Administrators can view, amend, and manage job information, ensuring your business runs smoothly and efficiently.

View Jobs - Access detailed job information and monitor progress in real time
Manage Data - Update records, review documentation, and oversee workflows with ease
Comprehensive Oversight - Maintain full visibility of customer, driver, and operational activity across the business

How our portals are benefitting our customers:

The customer web portal allows customers to view work in real-time and to download PODs at any point. Good for us, and great for our customers.

Brendan Ryan, Director, Martin Ryan Haulage

Customers now have so much information at their fingertips, before they ever need to come and speak to us. It’s great for them as they get what they need quicker, and it’s helped us out a great deal, saving us a lot of time doing admin.

Jack Ward, Operations Manager, Ward Waste Products

With the drivers’ web portal, the management team can book jobs the night before using pre-made templates, add weights, signatures, tip docket images, etc., all connected to the actual type of work being carried out, saving us around 10% of our time.

Aoifa Hughes, Office Manager, J Ryan Group

 

 

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